27 de January de 2023
En este artículo:
Recovery companies are those that manage collections that are not received on time and intermediate between the creditor companies and the customers who are in debt. Getting such payments made successfully is a task that requires a great effort in social management and an important strategic vision, and nowadays it is also necessary to have a technology that facilitates this work as much as possible. Such as the Paylands payment gateway specialising in debt collection.
The success of a debt collection company is largely determined by the completeness of the technology implemented and the degree of automation it allows. And in order to successfully carry out collections, it will be necessary that the payment gateway implemented also meets these requirements and also has different collection tools that allow different types of approach depending on each case.
From a direct telephone approach to sending e-mails or SMS are ways of collecting, and your payment gateway should provide you with all possible ways.
IVR technology allows a personal and direct approach by telephone, passing the communication to a robot when it is time to collect the payment data and thus comply with the regulations. MoTo payment technology allows payment links to be sent via e-mail, SMS or any other means, as it is possible to share the payment link directly via any channel and take the customer directly to the payment card in a single click.
This is the easiest way to convert a customer’s payment details into a completely unbreakable code and to be able to charge them regularly in a completely secure and compliant way.
The tokens (the alphanumeric codes obtained with card tokenisation) can be exported to other software, connecting the payment gateway with them, to use them with the internal algorithms of each company and launch all the collections required.
Of course, a fundamental tool in a payment gateway when it comes to launching collections on a regular basis is the subscription or scheduling of collections. This allows you to establish the day, time of the month, repetitions, number of attempts before cancellation… of the collections that are launched.
And all these tools must be included in an agile and easy to use interface, because, as we have seen, in the recovery sector, technology must facilitate the work as much as possible and not make it more complicated.
Our Paylands payment gateway has all these tools and features and many more, which is why we specialise in the debt collection sector and many companies work with us.
Find out more about how to switch to Paylands and resolve any doubts you may have:
Elsa Rodriguez is the founder of Paynopain, the midlife personal growth newsletter Further, and Unemployable, an educational community that provides smart strategies for freelancers and solopreneurs. She is also co-founder of Paylands content marketing and SEO agency.
PSD2 – The basic payment standard in Europe
Users’ top 5 favourite payment methods
6 ways to sell more in your ecommerce Christmas campaign
Marketplaces y sharing economy: Paylands se alía con ChangeIt para lanzar una plataforma de pagos especializada
What commissions does a virtual POS have?
Do you want to contract a virtual POS without a bank? We explain how to do it
IVR payment solution for call centers