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Mobile payments in hospitality: an essential change

5 de March de 2024


escrito por Paylands2 Cargo


In an increasingly digitized world, the way Spaniards enjoy their meals and dinners is undergoing a notable revolution. According to the “New habits in payment methods in Spain 2023” survey conducted by PaynoPain, nearly 80% of consumers have opted to pay at least once through their smartphones, and 6 out of 10 Spaniards choose mobile payments when going out for meals or dinner.

The priority for consumers is clear: they want to pay quickly and conveniently. The digitization of transactions has accelerated the demand for agile payment methods, where convenience is the main factor. Users seek to carry out their transactions without complications and from anywhere, which has solidified mobile payments as one of the favorite options for users. This trend not only reflects adaptation to an increasingly technological world but also the need for seamless gastronomic experiences. Digital payments are leading this transformation by offering a solution that combines convenience, security, and efficiency for consumers.

Mobile payments for the hospitality sector

Mobile payments are on the rise in various sectors, and hospitality is no exception. In which sector are more payments made with mobile phones? While food and supermarkets lead the way in this aspect with 68.5%, the hospitality and restaurant sector is not far behind, occupying the second position in the ranking. Making payments through mobile phones is an option that convinces 60.3% of consumers. Furthermore, this growth in mobile payments in hospitality is driven by the convenience and security offered by this modality. Consumers appreciate the speed and ease of paying with their mobile device, thereby eliminating the need to carry cash or physical cards.

Advantages of paying with mobile phones in hospitality

In the hospitality sector, speed, security, and convenience are essential for both customers and establishments. That is why the use of mobile payments has emerged as a solution that is revolutionizing the way we interact in restaurants, bars, or cafes. From PaynoPain, as a payment solutions provider, we share four fundamental advantages of adopting mobile payments in the hospitality sector:

Goodbye to waiting times

Long queues and wait times can ruin anyone’s gastronomic experience. With mobile payments, this problem becomes a thing of the past. Customers can carry out transactions quickly and efficiently, eliminating the need to deal with cash or physical cards. Additionally, platforms like Paylands offer an adaptable, secure, and fast solution, simplifying the payment process regardless of the device used.

Increased security

Security is a priority for everyone involved in financial transactions. Mobile payments offer advanced levels of security, including biometric authentication, providing users with greater peace of mind by protecting their financial data against possible theft threats.

Expense control

In a world where every penny counts, having detailed control of expenses is crucial. Mobile payments allow consumers to keep an accurate record of all their transactions, helping them better manage their finances and avoid unpleasant surprises at the end of the month.

Greater versatility

Versatility is key in today’s digital age. Additionally, mobile payments offer a convenient option for an increasingly demanding consumer profile. With the ability to carry out transactions anytime and anywhere, users can say goodbye to cash once and for all, thus adapting to a modern and digitized lifestyle.

Accept mobile payments in your restaurant

In a world where technology is constantly advancing, mobile payments are transforming the payment experience in the hospitality industry, offering benefits for both customers and establishments.

Paying by credit or debit card or through other digital payment methods (Bizum, Apple Pay, Google Pay, etc.) are some of the favorite payment options for customers. For this reason, it is essential that restaurants have a payment gateway like Paylands, which offers adaptability, security, and speed. Paylands represents an optimal solution for gastronomic establishments by integrating the most popular payment methods on the market.

In addition to ensuring security and adaptability, Paylands streamlines the payment process and improves the customer experience by offering an intuitive interface that simplifies the process from any device. This not only reduces waiting times but also optimizes the operational efficiency of the restaurant. With Paylands, restaurants can provide a smooth and satisfactory payment experience that aligns perfectly with the expectations of modern consumers.

If you need to incorporate any payment solution for your restaurant or gastronomic establishment, do not hesitate to contact us.

We help you choose the best payment solution for your restaurant.


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